Why PDT training consultancy?
If you simply do not have the time or resources to develop your people, we can provide the necessary training support.
We recognise that delivering performance excellence, and the increased productivity and profitability that goes with it, requires your people to have four essential ingredients:
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¨the “right knowledge”—to know what is expected of them, what they have to do and how best they can do it
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¨the “right skills”—the capability to perform to the standard required
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¨the “right motivation”—the desire and confidence to perform
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¨the “right environment”—the necessary infrastructure and support.
Our training consultancy, underpinned by a robust Learning Needs Analysis, will identify immediate, practical and cost effective steps you can take to ensure your people have the training they need to be the best they can be, and the motivation and environment they need to excel.
What if you already know what training needs you people have?
If you already know what training your people require, you could bridge the gap with one of our open learning programmes, which can be tailored to your exact requirements.
Our sales process, telemarketing and consultative selling skills programmes are delivered by our own dedicated trainers who have many years experience as sales people and sales managers behind them.
We also have a complete portfolio of open learning programmes to equip your people with the necessary knowledge and skills to meet the challenge of our ever-changing workplace:
- Customer service and customer care
- Communication skills
- Facilitation skills
- Coaching and developing others
- Feedback skills
- Leadership and team building
- Stress management
- Customer complaint handling
- Time management
- Negotiation skills
- Problen solving
- Presentation skills
....and many more.